FAQs
Frequently Asked Questions
Here you can find answers to the more commonly asked questions. If a concern is not addressed, send us an email.
Booking is easy! Visit our website and use our intuitive online booking system to select your service type, preferred date, and time.
We offer cleaning services for both residential and commercial spaces, ensuring your homes and businesses sparkle.
Absolutely! We offer customizable cleaning packages to tailor our services to your specific requirements.
We offer both one-time and recurring cleaning services. Choose the option that best fits your needs.
We use eco-friendly and effective cleaning products to ensure the safety of your environment and the quality of our service.
Pricing varies based on factors like the type of service, size of the space, and specific requests. Our online booking system provides accurate quotes.
Yes, we value loyalty! We offer discounts and special offers to our regular clients.
We accept various payment methods, including credit/debit cards and online payments.
It's best to book at least 3 days in advance to secure your preferred date and time.
Of course, plans change! Just let us know 24 hours before your scheduled appointment, and we'll accommodate your request.
The duration varies depending on the size and complexity of the space. Typically, a standard cleaning takes around 4 hours.
It's not necessary, but if you prefer to be there, you're more than welcome. We'll follow your instructions.
To ensure a smooth cleaning process, we recommend tidying up and removing valuable items before our team arrives.
Our standard cleaning covers dusting, vacuuming, mopping, sanitizing surfaces, bathroom cleaning, and more. Check our website for a detailed list.
Yes, we offer deep cleaning services for a more thorough and comprehensive clean.
We encourage you to communicate any specific instructions or preferences, and our team will strive to accommodate them.
Yes, we thoroughly screen our cleaning team and provide them with proper training to ensure high-quality service.
Your security is a priority. You can trust us to handle your keys with care. We also offer secure keyless entry options.
Yes, we are fully insured, giving you peace of mind during our services.
Absolutely, our eco-friendly products are safe for pets and children, providing a clean and healthy environment.
Your satisfaction matters to us. Contact our customer service within [X hours/days], and we'll address your concerns promptly.
We prioritize safety. Our team follows strict hygiene and sanitization protocols to ensure a safe and clean environment.